CAREER

     

     

    Sales Specialist


    A Sales Coordinator's role in a company entails supporting the sales team in attaining the monthly as well as annual targets and operates with the company to achieve its targets and goals. He / She is instrumental in assuring focused and productive communication with the new and existing customers, buyers and agents. A Sales Coordinator resolves all complex inquiries and ensures customer satisfaction.

    Duties and Responsibilities

    ·         Maintaining a healthy relationship with existing and customers.
    ·         Supporting the outlet team in attaining sales targets.
    ·         Updating the status of sales order in the database or computer.
    ·         Maintaining an efficient work environment.
    ·         Assisting in the implementation of promotions and other sales strategy prepared by the Store Manager or Marketing.
    Skills and Specifications

    ·         Excellent polite and persuasive communication skills.
    ·         Passionate, hard worker and well organized with power to prioritize and multitask.
    ·         Should exert sound judgment, discretion and preserve confidentiality.
    ·         Able to work in team and willing to put up to team.
    ·         Pays attention to detail.
    ·         Flexible to work in non business hours.
    ·         Able to operate in different work conditions such as on-site, off site.
    ·         Able to work alone.
    Requirements

    ·         Relevant training in telephone sales.
    ·         Prepare, explain, recommend, demo or test products and sell to customer
    ·         Assist in stock replenishment and maintain cleanliness in sales area
    ·         Arrange delivery and installation service for customer
    ·         Applicants should be Singaporean citizens.


    Customer Service Assistants


    Customer Service Assistants are responsible for answering queries of customers via either phone or face-to-face. Their major responsibility is to keep current or up-to-date information regarding all products, procedures, and services of the company.

    Duties and Responsibilities:

    ·         Accepting order inquiries from customers and responding with follow up queries.
    ·         Responding to routine customer inquiries regarding products and services of the company.
    ·         Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries.
    ·         Following up with customers to ensure high-level satisfaction and determining future requirements.
    ·         Preparing, generating and distributing order acknowledgements and daily reports to appropriate personnel.
    ·         Compiling sales data and gathering information about potential distributors and competitors.
    ·         Maintaining database of customer contacts.
    Skills and Specifications:

    ·         Interest in helping and working with customers.
    ·         Excellent communication skills and ability to work well in a team.
    ·         Should be polite, friendly, tactful and presentable
    ·         Should be able to pick up customer service skills.
    ·         Ability to type and product knowledge.
    ·         Should be calm and patient.
    ·         Able to handle customer complaints.
    Requirements:

    ·         General education, minimum N or O level
    ·         Applicants should be Singaporean citizens.
     

     

    LOCATION:             CBD / Central
                                    1 ROCHOR CANAL ROAD #02-12 SINGAPORE 188504
                           
    WORKING DAYS:  6 WORKING DAYS (5 OFF DAYS A MONTH)
                                    MON - SAT : 1100-2030
                                    SUNDAY     : 1200 -1930




     

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