Please read our terms and conditions before using this site

Introduction

IROYALTECH (www.iroyaltech.com) is a website operated by Papylon Enterprise Pte Ltd (the Website Owner). The Website Owner provides the information contained on this Website to visitors (visitors refers to you) subject to the terms and conditions set out in these Website terms and conditions, the privacy policy applicable to this website. Please read this agreement carefully. By using this website any facilities or services made available through it or by transacting through or on it, you are agreeing to the terms and conditions that appear below.

Visitor Registration

Visitors need to register in order to use some of the services or features made available. Visitors are also required to register before placing an order. You are required to provide true and accurate personal information in all aspects needed. We may change the registration requirements from time to time. All right reserved.

Your status

By placing an order to purchase Products, you warrant that you are legally capable of binding contracts and are at least 16 years old.

Trade marks

All trademark, name, logos, and service marks (collectively “trademarks”) are property of IROYALTECH, registered and unregistered. Nothing contained on this Website should be reconstructed without the prior written permission of the Website Owner.

Specific Use

By using this website, you agree not to use this website to send or post any unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane or violates any applicable law and you hereby INDEMNIFY the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Comments or questions

If you have any question or comments, do contact us through the contact feature or email us directly at sales@mypapylon.com. We will get back to you within two working days.

Media Enquiries or Requests

For media or press enquiries, do contact our PR team at sales@mypapylon.com. Our PR team will be happy to attend to you within two working days.

Terms & Conditions of exchange and refund :

All returns & exchanges are on a case by case basis.

We hope you are satisfied with your purchase. If you desire to return anything purchased from us, we will gladly refund or exchange a product as long as it is in a fully resalable condition. Items must be intact together with full packaging and accessories provided in the packaging. Returns must be made within a resalable time period (7 days) and in the original, undamaged packing. If we find that the item was not returned to us in completely resalable condition, we have the right to reject a refund. If you are returning an item due to an error on our side or because it is damaged or faulty, we will reimburse the original shipping charges only.

For purchases from our web store, in the event that product is damaged in delivery process, do email us at sales@mypapylon.com. We will get back to you within 2 working days.

For in-store purchases, refunds and exchanges can only be done in our office. No refunds or exchanges can be done in our stores. Do call the office at +65 8887 7515 for more information.