Sales Specialist

A Sales Coordinator's role in a company entails supporting the sales team in attaining the monthly as well as annual targets and operates with the company to achieve its targets and goals. He / She is instrumental in assuring focused and productive communication with the new and existing customers, buyers and agents. A Sales Coordinator resolves all complex inquiries and ensures customer satisfaction.

Duties and Responsibilities

·         Maintaining a healthy relationship with existing and customers.
·         Supporting the outlet team in attaining sales targets.
·         Updating the status of sales order in the database or computer.
·         Maintaining an efficient work environment.
·         Assisting in the implementation of promotions and other sales strategy prepared by the Store Manager or Marketing.
Skills and Specifications

·         Excellent polite and persuasive communication skills.
·         Passionate, hard worker and well organized with power to prioritize and multitask.
·         Should exert sound judgment, discretion and preserve confidentiality.
·         Able to work in team and willing to put up to team.
·         Pays attention to detail.
·         Flexible to work in non business hours.
·         Able to operate in different work conditions such as on-site, off site.
·         Able to work alone.

·         Relevant training in telephone sales.
·         Prepare, explain, recommend, demo or test products and sell to customer
·         Assist in stock replenishment and maintain cleanliness in sales area
·         Arrange delivery and installation service for customer
·         Applicants should be Singaporean citizens.

Customer Service Assistants

Customer Service Assistants are responsible for answering queries of customers via either phone or face-to-face. Their major responsibility is to keep current or up-to-date information regarding all products, procedures, and services of the company.

Duties and Responsibilities:

·         Accepting order inquiries from customers and responding with follow up queries.
·         Responding to routine customer inquiries regarding products and services of the company.
·         Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries.
·         Following up with customers to ensure high-level satisfaction and determining future requirements.
·         Preparing, generating and distributing order acknowledgements and daily reports to appropriate personnel.
·         Compiling sales data and gathering information about potential distributors and competitors.
·         Maintaining database of customer contacts.
Skills and Specifications:

·         Interest in helping and working with customers.
·         Excellent communication skills and ability to work well in a team.
·         Should be polite, friendly, tactful and presentable
·         Should be able to pick up customer service skills.
·         Ability to type and product knowledge.
·         Should be calm and patient.
·         Able to handle customer complaints.

·         General education, minimum N or O level
·         Applicants should be Singaporean citizens.


LOCATION:             CBD / Central
                                1 ROCHOR CANAL ROAD #02-12 SINGAPORE 188504
                                MON - SAT : 1100-2030
                                SUNDAY     : 1200 -1930


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